Supported Browsers

The article provides guidance on the supported browsers for BambooHR and TRAXPayroll. It emphasizes the importance of using modern browsers for optimal user experience, security, and functionality. Fully supported browsers for BambooHR include the current versions of Google Chrome, Firefox, Safari, and MS Edge. Internet Explorer 11 is no longer supported due to its outdated technology. For TRAXPayroll, users are advised to utilize updated browsers to ensure security standards are met. The article also outlines mobile operating system requirements and warns against using beta versions of software. Regular upgrades are recommended to enhance security and user experience on both platforms.

  • Oct 22, 2025
  • Knowledge

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Supported Browsers
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This feature is included in the Core, Pro, and Elite packages.

What browsers does BambooHR support?

Purpose: We want you to have the best experience when using BambooHR. This help guide will tell you which browsers you should use to log in to BambooHR. This help guide also tells you which browsers TRAXPayroll supports. 

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Browsers supported by BambooHR

We pride ourselves on providing a simple, beautiful, and intuitive user experience. Doing so takes more effort, but it is worth it for us, and our customers rave about it. 

We are also careful not to chase new shiny technology. We build upon technology that is both modern and proven. Some older browsers cannot support modern technology that helps our product's stability in releasing features faster and maintaining a level of security that is essential for the data with which we work. 

Fully supported browsers

  • Current version of Google Chrome
  • Current version of Firefox
  • Current version of Safari
  • Current version of MS Edge

We do not support any other browser. 

As of June 30, 2020, BambooHR no longer offers support for Internet Explorer.

Internet Explorer 11 is an outdated browser that Microsoft no longer updates. As a result, it will not allow some of the latest features and improved functionality in BambooHR to work accurately. BambooHR has joined a growing number of leading companies that are discontinuing support for Internet Explorer 11. 

For customers using IE11, we suggest downloading and using one of the latest versions of the fully supported browsers listed above for optimal use of BambooHR and many other websites. 

Browsers and apps supported by TRAXPayroll

TRAXPayroll regularly monitors and tests browsers to ensure the highest security standards for our customers. Browsers such as Internet Explorer, Firefox, and Chrome may be automatically updated to the latest browser version compatible with your operating system. If you are using the latest release of your browser, please be aware that there may be a delay in our support of the new browser release while we conduct a review to ensure it meets our security standards. We recommend that you download and install a supported browser until the new version is officially supported.

Browsers

We support the following desktop browsers. If you are not using one of these browser versions, you may need to download or upgrade to a supported version from any of the sites below. If the browser is not up to date, your experience may not be optimal or you may not be able to use auto-update tools on TRAXPayroll. Additionally, we recommend that you enable JavaScript.

Desktop BrowserWebsiteWindows® 7 and higherMac®OS X 10.9+
Microsoft®http://windows.microsoft.com/en-US/internet-explorer/downloads/ieInternet Explorer 11.x, Microsoft Edge 20 or higherNot supported
Mozilla Firefoxhttp://www.mozilla.org/en-US/firefoxVersions 34 or higherVersions 34 or higher
Apple®SafariTMhttps://support.apple.com/en/us/HT204416Not supported7.x or higher
Google®ChromeTM https://www.google.com/chrome/browser/desktop/index.htmlVersions 49 or higherVersions 49 or higher

Mobile app

TRAXPayroll supports the following phone software and browsers:

Mobile/TabletiOS (iPhone/iPad)Android (Phone/Tablets)Windows (Phone only)
Operating System8.0 or higher4.4 or higher10.0 or higher
Browser RequirementsSafariChromeEdge
Fingerprint Authentication10.0 or higher6.0 or higher (phone only)Not supported

For your protection, we do not support beta versions of O.S. and supported browsers. 

Note: To provide our customers the most effective and secure online access to their accounts, we are continually upgrading our online services. As we add new features and enhancements to our service, older browser versions or internet devices may not support these new standards. Upgrading to a new version will enhance your security and experience on our website.

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