You can set up a reverse wire during Payroll Onboarding by working with your payroll project manager or after onboarding by contacting our Payroll Support Team.
You will need to complete the following steps:
- Contact your payroll project manager or Payroll Support, and let them know you’d like to be set up for reverse wires. In your communications, please let them know which of the two options above you’d like to opt in for.
- Once your payroll project manager or support hero has made it available, you can download the NPC Reverse Wire Authorization Agreement Form from your Files tab in BambooHR.
Your company will need to complete the following steps:
- Complete Section 1 with your company’s information. All fields are required.
- Complete the following fields in Section 6:
- Company Manager Name (Please print)
- Company Manager Title
- Company Manager Signature
- Date
- Work with your bank to set up a Reverse Wire Authorization.
Your bank will need to complete the following steps:
- Complete Section 2 with your company’s bank information. All fields are required.
- Complete the following fields in Section 6:
- Bank Manager Name (Please print)
- Bank Manager Title
- Bank Manager Signature
- Date
- Set up a Reverse Wire Authorization.
Once you complete the form, upload the file to the Files tab in BambooHR. Then, email your payroll project manager or support hero indicating that all steps have been completed.
After you submit the form, BambooHR’s bank will perform a test to make sure everything is set up properly. The test takes 2-3 business days. One of our support heroes will inform you if the test is successful or if you will need to work with your bank to make any necessary changes to achieve a successful test.
The most common reasons that a test will fail are the following:
- Incorrect Account Information
- Bank Restrictions
- Bank Account is empty or closed