Access Levels in Employee Community

The article outlines the access levels within the Employee Community, detailing the roles of Admins, Moderators, and Members. Admins have extensive privileges, including managing posts, groups, and analytics, and can grant roles to others. Moderators oversee specific groups, managing posts and settings within those groups. Members can engage with content by liking, commenting, and adjusting personal settings but lack access to administrative functions. The article also explains how to search for members using various filters in the Members tab. Each role has distinct responsibilities and capabilities, ensuring organized management of the Employee Community.

  • Jan 29, 2026
  • Knowledge

Title
Access Levels in Employee Community
Article Text
This feature is only included in the Pro and Elite Packages.

What are the Access Levels in Employee Community?   

Purpose: To help you understand the different access levels in the Employee Community.  

Table of Contents

Admins

To grant Admin status, locate the employee from the Members tab, select the three-dot button in the right corner, and select Grant Admin Privileges from the dropdown menu.

The employee will then get an in-app notification that they have been promoted to an Admin.

When someone is an Admin in BambooHR, that status will seamlessly carry over to the Employee Community. Additionally, Admins have the authority to upgrade individuals who aren't BambooHR admins to become Employee Community Admins. Taking this action won't alter their standing in BambooHR or affect their access or permissions anywhere else within the BambooHR system.

Admins can take the following actions in the Employee Community:

  • Edit and delete all posts and comments
  • Grant/revoke Admin and Moderator privileges
  • Create and manage groups
  • Publish Announcement posts
  • Publish Confirmations posts
  • View Confirmation analytics
  • Create and publish to Audiences
  • Create and manage Resources
  • Remove users from groups
  • Manage all group settings (excluding private groups)
  • Change the logo, brand colors, and Employee Community name
  • View company-wide analytics and export usage reports from the Insights dashboard
  • See the view count on each post and who has viewed each post
  • View results from polls that are marked as private
  • BambooHR Admins can turn off the Employee Community from the BHR settings page

Admins do not have access to private group content or settings unless they are invited to the specific group or it is an admin-accessible group.

Moderators

Moderators oversee and manage a particular Group. Typically, Moderators are users who need admin access and permissions for a specific group.

To grant Moderator status, locate the employee in the selected group, select the three-dot button in the right corner, then select Grant Moderator Privileges from the dropdown menu. The employee will then get an in-app notification that they have been promoted to an Moderator.

By default, a person who creates a new Group becomes the Moderator of that Group. An Employee Community Moderator does not require any additional permissions or access levels in BambooHR.

Moderators can take the following actions in the Employee Community:

  • Edit and delete all posts and comments in their group
  • Publish posts in their group - even if the “Disable Member Posting” setting is enabled
  • Grant/revoke Moderator privileges to other members in their group
  • Create and manage group Resources
  • Manage all group settings
  • Change the avatar, brand colors, and group name
  • See the view count on each post in their group and who has viewed each post

Members

If an employee is not an Admin or Moderator, they are listed as members.

Members can take the following actions in the Employee Community:

  • Adjust their personal email notifications
  • Mute notifications on a specific post  
  • Like, comment, and save posts
  • Edit or delete their own comments
  • Search posts, members, or groups
  • Create groups (depending on company settings)
  • Edit profile information. Most profile information will be sourced from BambooHR employee records; however, some fields can be edited by members on their own profiles. These fields include:
    • Summary
    • Experience
    • Interests
    • Skills
    • Social Media Links

Members do not have access to any of the company settings pages or analytics. 

Searching in the Members tab

In the Members tab, you can search all members using the Show, Sort by, and grid dropdown menus.

  • Show: Search all members or filter to Community Admins, Departments, or Locations.
  • Sort by: Sort by Name or Newest members.
  • Grid: Use the grid icon to change the layout between Grid and Thin.
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