FAQ - Documents and Files

This resource provides a guide on frequently asked questions regarding documents and files in a specific system. It outlines two main inquiries: the types of files that can be uploaded and the process for granting access to the Documents tab for employees. The system currently does not support HTML, SCORM, or video files; users are advised to utilize links to cloud-based services or PDF formats instead. Regarding access, employees can be granted document-specific access rather than full access to the Documents tab. It is important to note that employees must retain access to any documents they have signed, as required by legal standards. This guide aims to clarify these processes for users.

  • Feb 5, 2026
  • Knowledge

Title
FAQ - Documents and Files
Article Text
This feature is included in the Core, Pro, and Elite packages

What are the most frequently asked questions about documents and files?

Purpose: This help guide will review frequently asked questions about documents and files.

Table Of Contents

FAQs

Can I upload HTML, SCORM, or video files?

The system is not designed to support HTML, SCORM, or video files at this time. Instead, we recommend using either a link to a file that is uploaded to a cloud-based service or a PDF format of the document.

How do I grant an employee access to their Documents tab?

The Documents tab in BambooHR works a little differently than the others. Rather than giving them access to the full tab, you can give them access to each document on a case-by-case basis. This way, you can choose to share some documents but not others.

When you are uploading a document to an employee's Documents tab, there is a box you can check to share that particular document with the employee.

You cannot completely remove an employee's access to the Documents tab. Legally, employees must have access to any document they have signed using BambooHR's e-signature feature. The system automatically gives them access to anything they have signed in their Signed Documents folder.

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