Applicant Tracking Email Notifications

The article outlines the various automatic email notifications provided by BambooHR's Applicant Tracking system. It serves to keep users informed about candidate activities, such as new applications, collaborator additions, and status updates. Key notifications include alerts for new candidates, comments from collaborators, application confirmations, and offer letters. Each notification includes relevant details and action links for easy access to candidate profiles or job openings. Additionally, users can manage their notification preferences. The article emphasizes the importance of these notifications in facilitating effective communication throughout the hiring process.

Sep 12, 2025
Knowledge

Title

Article Text

What Applicant Tracking notifications are available?

Purpose: BambooHR sends out automatic email notifications to keep you up to date with your candidates. This help guide will show you an example of each automatic email notification available within Applicant Tracking.

Table of Contents

New candidate
New collaborator
Candidate updates
Confirmation of a submitted application
Email reply from the candidate
Offer letters

Email notifications from BambooHR will come from notifications@app.bamboohr.com.

New candidate

The job creator and hiring lead of a job opening will immediately receive an email notification when a new candidate applies or when a user manually adds a candidate. They can click View Candidate to go to the candidate's profile page in BambooHR.

If the candidate includes their LinkedIn profile on their application, a link to their profile will show in the email notification.

If the job creator does not need to receive email notifications, remove them from the collaborator list. However, they will still see notifications in the What's Happening widget on Home.

Although an automatically disqualified candidate (based on a disqualifying question in the job application) technically moves to the New status before your selected status, the job creator and hiring lead will not receive this email notification for that candidate. See here for more information on disqualifying questions.

New collaborator

Email notification example that a user receives when they are added as a collaborator on a job opening. The message shows the job title, location, hiring lead, and includes a green View Job Opening button.

When you add a collaborator to a job opening, you can choose to send an automatic email notification letting them know that you added them as a collaborator. If you choose this option, this email notification will send to the collaborator.

Candidate updates

New comment

Email notification example that collaborators receive when someone comments on a candidate. The message includes the commenter’s note, an attachment icon, and a green View Comment button.

Collaborators on a job opening will immediately receive an email when another collaborator comments on a candidate. If the candidate's status changed with a comment, an email notification also sends to collaborators regarding those actions (see below).

Updated status and new comment

Email notification example that collaborators receive when a candidate’s status is updated and a comment is added. The message shows the update details, the collaborator’s note, and a green View Candidate button.

Bulk status update and new comment

Email notification example that collaborators receive when multiple candidates’ statuses are updated at once. The message lists the updated candidates, includes the new status, and has a green View Job Opening button.

If a collaborator makes a bulk change to update status and adds a comment, the other collaborators will receive one email notification about the update.

You can toggle email notifications on or off by clicking the envelope icon next to a collaborator's name in the list.

Confirmation of a submitted application

Email notification example that a candidate receives immediately after submitting a job application. The message thanks the candidate, confirms receipt, and provides a positive closing note.

When a candidate applies for a job opening, they will immediately receive an email notification that confirms their application submission. You can edit this notification under the Hiring section's Email Templates within Settings.

Email reply from the candidate

Email notification example that a recruiter receives when a candidate replies to an email. The message contains the candidate’s response text and a link to View this conversation in BambooHR.

The candidate's email response will be posted to the Emails tab on the candidate's profile. Additionally, the person who originally emailed the candidate will receive an email notification about the candidate's reply. This email notification will include the contents of the email along with a link to view the conversation in BambooHR.

Offer letters

Offer letter

When you send an offer letter to a candidate, they will receive an email notification with a link to view the offer letter.

(Candidate) Offer accepted

Email notification example that a candidate receives after signing and accepting an offer letter. The message congratulates them, confirms acceptance, and notes that a signed copy of the offer letter is attached.

Once the candidate signs the offer letter, they will receive an automatic email notification congratulating them on the accepted offer. This notification will include an attached copy of the signed offer letter.

(Recruiter) Offer accepted

Email notification example that a recruiter receives after a candidate accepts an offer. The message confirms the signed offer and provides a green View Candidate button to continue the hiring process.

The user who sent the offer letter to the candidate will receive an email notification after the candidate signs the offer letter.

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