If you would like to import and update users automatically, you will need to check that option next to "Synchronisation." The first time you configure the integration to automatically import/update users, it will start a background task trying to import all active users from BambooHR. For this process to work, there must be enough room in your Primalogik subscription to import all the users who exist in BambooHR. If it is not the case, a warning message will display on the Integration settings page, inviting you to upgrade your subscription.

After the initial importation of users, the automatic synchronization will run every 15 minutes. It retrieves and synchronizes only the users who have changed in BambooHR. If there is a problem with the API credentials or the number of users reaches its limit for the current subscription, Primalogik administrators will receive an email notification. 

With the integration configured, it will be in a manual mode by default. In this mode, users are not automatically imported and updated from BambooHR. Instead, it is up to the administrator to decide when to trigger the import and which users to import. You can use this mode if you only want to import a subset of the users you have in BambooHR (for example, testing the integration with a few users only).

To import users manually, click Import now at the bottom of the Integration page and next to "Manually import/update users from BambooHR."

Select the users you would like to import to Primalogik and then click Import Selected Users.