Risotto | Marketplace Partner

The article provides an overview of the integration between an AI agent, referred to as Risotto, and BambooHR. This integration allows employees to access HR information and perform actions through platforms like Slack or Microsoft Teams, enhancing user experience by eliminating the need for portal logins. Risotto can answer common HR inquiries and manage tickets, potentially integrating with existing ticketing systems. The article outlines how to enable the integration, what data syncs between Risotto and BambooHR, and where to find support. For detailed instructions and further information, users are directed to BambooHR Marketplace and specific help articles.

  • Jun 2, 2026
  • Knowledge

Title
Risotto | Marketplace Partner
Article Text

Purpose: To help you understand what you can use Risotto for and how you can integrate it with BambooHR.

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Table of Contents

Risotto

An overview from BambooHR® Marketplace:

Risotto is an AI agent that runs inside Slack or Microsoft Teams and connects to BambooHR via OAuth. Once installed, employees can ask Risotto (which can be branded with your company name and logo) in plain language common HR questions which Risotto can answer by checking BambooHR profile information (address, department, date of hire, PTO balance) or taking common actions on their behalf such as submitting a time off request.

Meanwhile, Risotto keeps track of questions by managing the tickets. Risotto can be the ticketing system or it can integrate with your existing ticketing system such as Zendesk, Freshservice, Jira, or ServiceNow (or others).

For employees, it means no portal logins, no new apps to learn, and they never need to wonder where to go for help.

Beyond Risotto’s BambooHR native actions, Risotto can automate any routine HR workflow via runbooks and custom tool creation - if your operational stack has a tool with an API, Risotto can drive it to solve internal workflows.

And Risotto isn't just for HR: the same agent handles IT, Finance, and other internal support, so employees get one place to go for help.

You can learn more about Risotto in BambooHR® Marketplace.

How do I enable the Risotto integration?

For step-by-step instructions, visit Risotto's help article here.

What data syncs between Risotto and BambooHR?

You can find this information in BambooHR® Marketplace. To learn more about syncing fields, please click here and navigate to the Integration section.

Where do I go for support for this integration?

If you are an existing customer using this integration, please be aware that the integration is supported by Risotto.

You can find their contact information here.

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