Update or Cancel a Time Off Request

The article provides guidance on updating or canceling time off requests in a user-friendly manner. It emphasizes the importance of submitting correct dates to avoid missing vacations. Users can navigate to the Time Off tab, hover over future requests in the Upcoming Time Off section, and click the edit button to make changes or cancel requests. The Time Off History Table allows users to select categories and view a history of requests, where they can also update details or cancel requests. It is noted that requests must be approved before others can modify them. Employees can edit future requests independently, while administrators handle present or past requests. This resource ensures clarity in managing time off effectively.

  • Nov 6, 2025
  • Knowledge

Title
Update or Cancel a Time Off Request
Article Text
Time off is available on the Core, Pro, and Elite packages.

How do I update or cancel a time off request?

Purpose: We do not want you to miss your upcoming vacation because you submitted the wrong dates on your time off request. This help guide will show you how to change your future time off request or cancel it.

Table of Contents

Upcoming Time Off Section

Go to the Time Off tab and hover over a future request in the Upcoming Time Off section. Click on the edit button that appears upon hover. You can then choose to update or cancel the request.

Animated GIF showing how an employee can edit or cancel a future time off request from the Upcoming Time Off section on the Time Off tab of their employee profile. The cursor hovers over a time off request in this section, and an Edit button appears. The cursor clicks Edit, updates the amount of hours, and adds a note, demonstrating the process of updating or canceling a scheduled time off request directly from the Upcoming Time Off section.

Time Off History Table

Go to the Time Off tab and select a time off category you would like to show in the time off history table. Notice that the table has two parts: Balance History and Requests. Be sure to click Requests to see a history of requests. Then, click on the status link next to the request you would like to update.

While viewing a request's details, you can change the date, category, amount, or note. Then, click Save or Cancel Request if you no longer need to take time off.

Animated GIF showing how an employee can update or cancel a time off request from the History table on the Time Off tab of their employee profile. The cursor selects a status link (blue hyperlink) for a specific time off request in the table. The request details open with editable fields for date, category, amount, and notes. The animation demonstrates how employees can either save changes or cancel the request entirely.

The request must be approved before another user with access can update or cancel it. 

As an employee, you can always edit a request if it is in the future. An administrator must update the request on the employee's behalf if a request's date is in the present or past. If a custom access level user has been granted access, they can edit past time off requests that the employee has used.

URL Name
532543