Additional Payroll Services and Fees

The article provides an overview of additional payroll services available through BambooHR Payroll, highlighting the unique needs of different companies. It discusses common payroll service fees, such as custom report creation, 1099 processing, and direct deposit requests, along with associated costs. The document outlines procedures for direct deposit reversals, importing tax data, and updating bank account information, along with relevant fees. It emphasizes the importance of adhering to payroll deadlines to avoid additional charges. The article also details the void paycheck process, including necessary documentation and fees for various types of voids. For specific services, users are directed to contact BambooHR Payroll Support for assistance and to access relevant forms.

Jul 8, 2026
Knowledge

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What additional payroll services are available using BambooHR Payroll?

If you do not have BambooHR Payroll and are interested in a demo, click here and fill out the form!

Purpose: Our payroll teams will handle your payroll needs. However, we understand that each company may have unique circumstances that require additional help. This help guide will explain the common payroll services available to fit the needs of your company and the additional payroll fees that may be associated when running payroll.

Table of Contents

Common payroll service fees
Direct Deposit Reversal Request
- Overview and definition
- Reversal process
Importing Direct Deposit and W-4 Data
Trace Number Request
Updating Company Bank Account Information
Void Paycheck Request
Year-To-Date (YTD) Correction

Please note: there may be fees if you miss your payroll processing deadline. For more information concerning payroll deadlines, check out this help guide!

Common payroll service fees

Click here to see a list of the pricing details for each service fee.

401K/HSA/FSA/WC Custom Report Creation		New custom reports, and updates to existing reports, are billed at these flat rates: New Reports 401k = $300 HSA/FSA = $300 Workers' Comp = $300 Upon delivery, a 30-day warranty period is granted, during which adjustments to the report will be made for no charge. Once the warranty period has passed, any updates requested will be billed according to the rates listed below in Custom Report Update.
1099 Base Fee	The annual cost includes the creation and processing of 1099s at the end of the year. A digital PDF copy of each 1099 will be available in the Quarterly & Year-End Reports in BambooHR.	$25.00 annually
1099 Creation Fee	Print and mail 1099 forms. If your company opts in to 1099s, we require that they be printed and mailed to the recepient. For futher details, please contact our Payroll Support team before tax season.	$12.00 each
Accounting Integration	This fee is applied per EIN if you are utilizing any of our accounting integrations including Xero (General Ledger), Quickbooks Online (General Ledger), Sage Intacct (General Ledger), and NetSuite (General Ledger).	$30.00 per month, per connected EIN
Accounts in 'Applied For' Status Over 60 Days	You must enter the Tax ID as soon as it is received. Late fees apply if you do not enter it within 60 days. You will continue to incur late fees every 30 days until you enter the Tax ID.	$100.00 per month
ACH Credit	An ACH credit is a less common, customer-initiated transfer in which the employer manually pushes payroll funds to the BambooHR Payroll account through their bank’s ACH system, making timing and accuracy dependent on the bank.	$35.00 per transer
Add YTD Entry After Original Implementation Date	This fee applies to you if our payroll teams need to manually enter missing or additional YTD data for your company after implementation.	$200.00 per file
Additional State Fees	You will be charged $7/month for each additional state you add to your account. You are responsible for registering and providing the applicable state and local Tax IDs and rates. If you are waiting on the Tax ID, selecting “Applying For Status” will allow you to process and pay the new employee until you obtain the Tax ID. The Finding Company Tax Information guide helps you find your company's federal and state tax information required for setting up your taxes in BambooHR. Keep in mind that each tax has an associated tax ID, deposit schedule, and tax rate.	$7.00 per state per month
Additional W-2 (Correction)****	Correct and issue a W-2 form. If you need corrections done for an employee’s W-2, our tax team can issue a W-2C.	$175.00 each
Amend/Replacement/Late Filing	Amend quarterly reports or replace reports. Handle any corrections after the quarter ends with the payroll specialist assigned to your state. They will partner with you on the total cost of the corrections.	$175.00 each
Bank Company Payroll Recall	Payroll transaction that was returned such as a batch deletion or non-sufficient fund (NSF).	$125.00 per item returned
Bank Correction Fee	Correction notice initiated from an employee’s bank.	$10.00 per connection
Bank Stop Check Payment	This occurs when you need to stop payment on an issued check.	$35.00 each
Correct Payroll Administrator Error****	If you would like BambooHR to correct YTD data throughout the quarter.	$175.00 per incident
Custom Report Update	Custom report update to existing 401K, HSA, FSA, or Workers’ Comp reports.	$200.00
Direct Deposit Collections Return	ACH of funds returned to the client’s bank from a correction that couldn’t be rerouted to an employee’s bank account.	$30.00 per return
Direct Deposit Item Reversal or Deletion	If a direct deposit needs to be reversed or deleted.	$30.00 per direct deposit/per item returned
Direct Deposit Credit Return Request	This action is initiated by the bank because they are unable to complete the transaction and return the funds. This happens if the employee had incorrect DD information.	$20.00 per request
Extend Access After Cancellation	If you need access to BambooHR Payroll after you cancel services, you can do so for a fee.	$200.00 per month
FedNow	FedNow is a Federal Reserve–operated instant payment system that enables 24/7 real-time fund transfers with immediate confirmation. It’s available only if both the customer’s bank and BambooHR’s banks support FedNow, and setup requires coordination with Payroll support.	$35.00 per transfer
Garnishment Fee	Collect & remit garnishments. For an extra charge, BambooHR can file and remit garnishment payments on your behalf.	$4.00 per garnishment per cycle
Include Third-Party Sick Pay	If you provide a statement from your insurance provider, BambooHR Payroll can handle the Third-Party Sick Pay (TPS) at an additional cost (per employee, not per request—a single request may include multiple employees, but three employees would incur a $75 fee).	$25.00 per employee
Missed Payroll Processing Deadline	Reopen payroll after the processing deadline. This fee is applicable if you've already processed and approved payroll but wish to reopen it to make a small adjustment after the deadline. Reopening a payroll after the 12:00 PM PT deadline of the day may not be possible, so please contact our Payroll Support team for further inquiry.	$25.00 per payroll
Monthly Account Management Fee	If you have not approved payroll (calculating payroll does not satisfy the approval of payroll) after 30 days, your account will transition to Maintenance Mode status, and you will be charged the Monthly Account Management Fee.	$125.00 per month plus any additional state fees
Per Pay Cycle Missed Deadline Fee	Grant a payroll processing exception. If you miss both the original 12:00 PM PT deadline and the missed payroll processing deadline of 2:00 PM PT, you can contact BambooHR's payroll team to obtain a special processing exception code. This code will allow you to keep your original pay date and extend the payroll processing deadline to 3:30 PM PT. Please keep in mind there are no additional deadline exceptions, and this is the final option for retaining your original pay date.	$100.00 per request/payroll
Prenote Return Fee	Prenote that was initiated during implementation that returned from an EE's bank (prenote failure)	$3.50 per correction
Print & Mail 1099 Forms	If your company opts into 1099s, we require that they be printed and mailed to the recipient. For further details, please contact our Payroll Support team before tax season.	$12.00 each
RTP (Real-Time Payments)	RTP is a 24/7 instant bank-to-bank transfer that moves funds in real time, enabling immediate payroll funding when supported by both banks. Setup requires confirming RTP support with your bank and coordinating with BambooHR Payroll support.	$35.00 per transfer
Research/Problem Solving	If you believe there may be an issue with your payroll (taxes withheld or YTD totals) and would like us to investigate, we can help you for an additional fee.	$200.00 per hour
Returned Item/Payroll Recall	A fee is applied if an item is returned from the bank.	$125.00 per item returned
Reverse Wire Fees	Processing a payroll via reverse wire (initiated by receiving bank rather than the sending bank) instead of ACH.	$10.00 per request
Same Day ACH Payroll Processing Fee (aka Same Day Wire)	Cannot guarantee delivery. If you need to proces a same-day payroll funded via wire, there is an additional fee per employee ACH/direct deposit. See note below.	$200.00 per request
Tax Notices	Tax Notices Submission	$75 per tax notice
Tax Notice Payment	If a Tax Notice (see above) results in a payment due and you would like BambooHR to submit the payment to the agency on your behalf we charge a $30 Tax Notices processing fee.	$30 per request
Trace Number Request	See below.	$25.00 per direct deposit account
Quarter End Straggler Fee	Quarter end straggler applied for TPA. This occurs when a tax account is left in an "applied for" status or has an incomplete setup. Fees are based on the number of quarters the tax has been out of compliance. The first quarter is $300 per tax return and increases by $100 per quarter until the $500 max is met.	$300.00-500.00 each
Updating Company Bank Account Information	See below.	$50.00 per request
Void Paycheck Request	See below.	$10.00 per request
W-2 Creation Fee	W2 is creation and audit fee per employee, including the printing cost if opted into print.	$7.00 each
Wire Fee	Includes any receipt of a wire. Could include: Not Sufficient Funds, Two-Day, Next-Day, etc.	$35.00 per wire received

*All terminated employees and/or those who have opted out of digital W-2 forms will automatically be mailed their W-2.

**All bank and wire transfer fees are charged as a result of doing additional work for an organization and/or its employees and will be passed onto the client. These include but are not limited to, fees for bank corrections, bank deposit tracking, stop check payments, direct deposit return/resend/stop/reversal, prenote returns, payroll recall, wire fees, etc.

****A correction request is $100, and the associated W-2C cost, if applicable, will be a flat $125 (not an individual price). If an amendment is needed, there will be an additional $125 to file the amendment with the appropriate agency(ies). Also, if the process for the correction takes longer than an hour, we will bill you at our standard hourly rate of $200/hour.

If you pay to Execute Same Day ACH Payroll Processing (Cannot Guarantee Delivery), there is an additional fee per employee ACH/direct deposit. Refer to the following information concerning those additional fees

Two-Day Wire: $35.00 Payroll Wire Fee

Next-Day Wire: $35.00 Payroll Wire Fee, $100.00 Per Pay Cycle Missed Deadline Fee

Same-Day Wire: $35.00 Payroll Wire Fee, $200.00 Per Pay Cycle Missed Deadline Fee plus $2.00 per direct deposit processed (Same Day ACH Payroll Processing Fee)

Direct Deposit Reversal Request

Overview and definition

If a direct deposit payment is incorrect, BambooHR can attempt to recall the funds from the employee's bank account up to four business days following the original pay date. When requesting a reversal, inform the employee that they should have the full amount of net pay available in their account (no partial recalls). If the reversal fails, the employer must work with the employee directly to obtain funds. Once the employer receives the funds, please request a void of the original check (see "Void Paycheck Request" below).

Please note that other terms for reversals may also be “item deletions” or “stop payments.” The sooner the reversal is requested after the pay date, the more likely it is that the recall of funds will be successful. If a reversal is requested prior to the pay date, we can attempt to stop the funds from being deposited into the employee's account. The employee may see the payroll sweep from their bank reduced by the item deletion amount.

Reversal process

To request a direct deposit reversal, send an email to Payroll Support including the following information:

Pay date
Employee name
Employee net amount deposits (list each amount if there are multiple accounts)
Reason for reversal (i.e., wrong bank account, incorrect pay amount, etc.)

Important:

BambooHR can only process a reversal request within 4 business days of the pay date. Outside of that time frame, it is up to the client to work with the employee on replacing the funds.
It takes 2-3 business days for the reversal to process and 7-10 business days to confirm the successful processing of the reversal. If successful, the employer will receive a direct return of the funds to the bank account on file. The associated fee for requesting a reversal is $30 per direct deposit account.

Importing Direct Deposit and W-4 Data

We can bulk import direct deposit, federal, and/or state tax data into BambooHR. To make this request, please reach out to Payroll Support via email or phone support. Support will provide the necessary templates, and once completed, will be used by our team to import the data into BambooHR. The associated fee for requesting an import of data is $200 per hour.

Trace Number Request

Customers may request a trace number for an employee's direct deposit. The first eight digits of the trace number are the transit/routing number of the transmitting bank, and the last seven digits are the sequence numbers assigned to the business entity. There is no time limit on when a customer can request a trace number.

To request a trace number, send an email to Payroll Support including the following information:

Pay date
Employee name
Employee net amount deposits (list each amount for every account needing a trace)

The associated fee for requesting a trace number is $25 per direct deposit account.

Updating Company Bank Account Information

If you need to make updates to your company bank information or add an additional bank. To ensure the security of company bank account information, admins cannot make direct edits to the bank information after the initial setup. Payroll Support will need to make all changes. For more information on this process, please visit this help guide.

Please note there is a $50 fee associated with replacing your current bank account or adding a new bank account.

Void Paycheck Request

Overview and definition

Voids correct year-to-date data in payroll, such as hours, taxable and non-taxable wages, deductions, taxes, etc., for W-2 and reporting purposes. It is not possible to void a partial paycheck. Voiding a paycheck does not collect the net payment issued to an employee and deposited into their bank account(s). A reversal is an attempt to retrieve direct deposit funds from an employee's bank account. Typically, we recommend requesting a reversal before starting the process of voiding the paycheck in our system because it ensures the successful return of funds to the customer.

Our system processes voids by reducing the next standard payroll tax liability (EE and ER taxes) by the amount of the taxes from the original paycheck being voided. If the next standard payroll does not have enough tax liabilities to reduce, the void will get pushed to the next standard payroll.

Is a void necessary?

The following situations are where we recommend a void:

Incorrect federal or state taxes withheld (i.e., was not FICA exempt, wrong location)
Incorrect tax frequency withheld for supplemental pay (i.e., bonus, severance)
Incorrect time off hours originally processed in payroll
If the company does not have a method to pay the employee outside of BambooHR Payroll and their direct deposit failed (deposit was returned), they can choose to void and reissue the payment with the correct direct deposit information

The following situations are where we do not recommend a void:

Incorrect deduction amounts withheld
Overpayment of an extra pay item
A large number of voids and/or a large void amount, which may result in not having the credit amount returned to the company on the next standard payroll

Please reach out to Payroll Support for additional information about correcting situations similar to these.

Void processes

There are three different void processes.

Current Quarter Void: A paycheck with a pay date that has been processed in the current quarter, and the company has another standard payroll with a pay date in the current quarter.
Cross-Quarter Void:A paycheck that falls within the current quarter, and at the time of the void request, the company does not have another standard payroll with a pay date in the current quarter.
Cross-Quarter Correction: A paycheck with a pay date that was processed in a prior quarter.

Please note there are associated fees for voiding a paycheck.

Void Process	Service Provided	Pricing
Current Quarter Void	Void an Employee Payroll	$10.00 each
Cross-Quarter Void	Correct Payroll Administrator Error	$100.00 per incident
Cross-Quarter Correction	Correct Payroll Administrator Error and Amend Quarterly Reports	$125.00 each

Please fill out this form to request a Void correction. For more information on how to fill out this form, click here. In the event of an overpayment, funds should already be recovered in full before submitting this request. You will be asked to provide the following information:

Pay date
Employee name
Employee net amount
Collected deductions (i.e., child support, garnishment, etc.) included on this check
Reason for a void (i.e., wrong taxes, wrong amount, etc.)

Running an off-cycle payroll after a void

Once we have processed your void request, you may need to run an off-cycle payroll to record your data. To determine if an off-cycle payroll run is necessary, determine if you recovered all the funds from the employee.

If you recovered all the funds from the employee

Process the off-cycle payroll as normal and pay the employee the necessary wages. You can either wait the necessary time for the funds to pay out via ACH, do a wire transfer through BambooHR, or you can choose to pay the employee via paper check.

If you choose to pay the employee via paper check, remember to go into TRAXPayroll and mark the check as "cashable immediately." For help doing this, refer to this help guide.

If you did not recover all the funds from the employee

If the reissued check results in the same amount of net pay:

If the employee kept their funds, create the off-cycle payroll as normal to record the year-to-date information. During this process, change the payment method to "Paper Check" to ensure the employee is not paid the funds a second time.

If the reissued check results in a different amount of net pay:

If the employee kept their funds, create the off-cycle payroll as normal to record the year-to-date information. During this process, change the payment method to "Paper Check" to ensure the employee is not paid the funds a second time.
Running this payroll not only reissues the check, it also helps you identify the difference between the original paycheck and what the employee is actually owed.
- If the Net Pay amount on the reissued check is higher than the amount on the original check, you can compensate your employee the difference through a non-taxable and payable extra pay type in a separate off-cycle run, or through their upcoming standard payroll run.
- If the Net Pay amount on the reissued check is lower than the amount on the original check, and you do not want to reverse the entire deposit, you can recalculate the difference, and work with the employee outside of Payroll to refund their overpaid wages back to the company.

How do I change the payment method to paper check?

Navigate to the Payroll tab and create an off-cycle payroll.

Choose your default payroll settings or choose custom settings. Fill out the necessary information.

Once the payroll has opened, click on the employee's name to populate the Payment Details page. Scroll down to the Payment Method section and select Paper Check.

Year-To-Date (YTD) Correction

A Year-To-Date (YTD) correction occurs when there is a need to correct wages or deductions entered incorrectly. The associated fee for requesting a YTD correction that takes less than an hour is $100. If the correction takes longer than an hour, then the fee is $200 per hour.

Please send all YTD corrections to our Payroll Corrections team through this form.

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