Download and Configure the BambooHR Mobile App

The article provides a comprehensive guide for downloading and configuring the BambooHR mobile app. It outlines the purpose of the app, login options, and key features to enhance user experience. Users can download the app from the App Store, and various login methods are available, including username/password, single sign-on (SSO), and QR code scanning. The guide details settings for push notifications, Face ID, and feedback submission. It also lists the push notifications users can receive, such as time-off requests and company announcements. Additionally, it highlights features available in the mobile app, including access levels, employee profiles, and performance management tools. This resource aims to ensure users effectively utilize the app for HR management.

Apr 27, 2026
Knowledge

Title

Article Text

How do I download and configure the mobile app?

Purpose: To learn how to download and configure the BambooHR mobile app. This guide will help you navigate login options, set up notifications, and explore key features, ensuring you stay connected and efficient in the BambooHR mobile app.

Table of Contents

App Store
- How do I find my company domain?
Additional settings
What push notifications are sent with the mobile app?
What features are included in the mobile app?
How to log in to the mobile app
- Current employees
- New employees

App Store

Search for BambooHR in the App Store. Once you locate the app in the search results, tap on the download option. After installing it, tap Open.
Enter your full email address when logging in to BambooHR. Then, tap Continue.
- If your company uses Microsoft or Google SSO, tapLog in with Single Sign-on and follow the prompts.
- If your company requires 2-Step Login, you can set it up after creating or entering your password.
- If your company uses the mobile app QR code to log in, click Scan QR Code To Log In and follow the prompts for QR code login.
Once you have entered your email address, you will need to enter your password to log in. You can click Show Passwordto view your password before logging in. Then, tap Continue.

Have you downloaded the BambooHR Hiring mobile app yet to help you stay updated on your jobs and candidates? Check it out!

How do I find my company domain?

If your email is associated with multiple BambooHR accounts, or BambooHR is having trouble tying your email to a specific account, it will ask you to enter your domain. You can find this in the address bar of the web version.

Additional settings

Within Settings, you can select various options to log in to the BambooHR mobile app.

Use Face ID to Unlock or Log In:Select your login preference.
Allow Notifications: Allow the BambooHR mobile app to send push notifications.
Rate BambooHR: Do you like the BambooHR app? Please tell us what you love about it.
Send Feedback: Do you think there is something to improve in the app? We would love to hear your feedback.
Log Out:Tap Log Out to exit the app.

If you log in to an older version of the mobile app, you might see an option to log in with an email and password although your account has this option turned off for Single Sign-On. Once you enter your credentials, you will see an error message if your administrator has turned off the option to log in with an email and password instead of Google or Microsoft Single Sign-On. To resolve this error, you need to update your BambooHR mobile app to its latest version in the App Store.

If you use iOS, the BambooHR mobile app will follow your current device's display and brightness settings. If your device uses dark mode, the BambooHR mobile app will be shown in dark mode. If you'd like to change this, you'll need to change the settings on your device.

What push notifications does the mobile app send?

You can update your push notification preference by navigating to Settings and adjusting the 'Allow Notifications' toggle. The following push notifications are sent from the mobile app:

Time Off Requested - Sent to the approver.
Time Off Approved - Sent to the requester.
Time Off Denied - Sent to the requester.
Time Off Cancelled - Sent to the user who approved the request.
E-Signature Requested - Sent to the user whose signature was requested.
Company Announcements - Sent to the user if the announcement was published as an email.
Celebrations - Sent to the manager one day before the celebration.
- Includes any birthday or anniversary, based on the user's Celebrations widget settings.
Celebrations - Sent to the manager on the day of the celebration.
Employee Community - Notifications are only sent for required reading and announcement posts.

If you previously denied notification permissions, you can re-enable them in Settings BambooHR Notifications in your mobile settings.

What features are included in the mobile app?

Feature	Mobile	Web
Access Levels		✓
Add New Employees		✓
Announcements	✓	✓
API Keys		✓
Approvals		✓
Ask BambooHR®	✓	✓
Calendar	✓	✓
Company Directory	✓	✓
Company Files	✓	✓
Custom Fields	✓	✓
E-Signatures	✓	✓
Employee Community*	✓	✓
Employee List	✓	✓
Employee Profile**	✓	✓
Employee Satisfaction	✓	✓
Employee Wellbeing	✓	✓
Help Menu	***	✓
Hiring		✓
Home	✓	✓
Inbox	✓	✓
Integrations		✓
Onboarding and Offboarding		✓
Org Chart		✓
Performance Management****	✓	✓
Rehire Employees		✓
Reports		✓
Settings		✓
Single Sign-On	✓	✓
Terminate Employees		✓
Time & Attendance	✓	✓

* Mobile notifications are only sent for required and announcement Employee Community posts.

**Features included in the employee profile on mobile:

Benefits tab (excluding custom tabs and custom fields)
Custom tabs
Documents tab
Emergency tab
Job tab
Notes tab
Pay Info tab
Personal tab
Time Off tab
Not included are the Covid-19 tab, Training tab, and Assets tab.

*** Full admins, anyone with access to the ATS, or who is listed as a collaborator/Hiring Lead on a job opening will see a Hiring section in their BambooHR mobile app.

****Features included in Performance Management on mobile:

Goals
Assessments
Feedback (Employees can respond to feedback requests, and managers can review past feedback submissions on the BambooHR mobile app. However, managers will need to request employee feedback via web.)

How to log in to the mobile app

Current employees

For current employees, there are multiple ways to log in to the BambooHR app: username and password, single sign-on (SSO), or mobile app QR code. Depending on your company's setup, the app will prompt you to log in on the sign-in page upon opening.

If your company uses Microsoft or Google SSO, tap Log in with Single Sign-on and follow the prompts.
If your company requires 2-Step Login, you can set it up after creating or entering your password.
If your company uses the mobile app QR code to log in, click Scan QR Code To Log In and follow the prompts for QR code login.

Username and password

If your company uses username and password, click Choose Password to set your BambooHR password and sign in.

Single sign-on

If your company uses single sign-on, click Go To BambooHR to sign in using your credentials.

Single sign-on and username and password

If your company uses a combination of both of the above, click Go To BambooHR to sign in using your single sign-on credentials or click Choose Your Password to set a password.

QR code

To enable logging in using a QR code, admins will need to enable it for the company. You can find this setting under Settings > Account > Login Settings > Mobile App QR Code Login.

Once you have set that up, employees will need to log in to the web app, click settings > Mobile App QR Code Login.

A modal will open, displaying a QR code for logging in to the app. You can use the QR code on a limited basis (the code expires within 10 minutes, and you cannot use it again).

On the mobile login page, click Scan QR code to log in. Follow the prompts on the page, click Ready to Scan, grant camera access, and scan the QR code.

Another path to login is using the camera app of your OS to scan the QR code from this modal. Android’s default camera will not successfully log in. To resolve this issue, tap the QR code login link within the app to scan, or scan using a third-party QR code scanner.

QR Code login will not work for any BambooHR support admins (those who log in using BambooHR Login) and is only available on the main BambooHR mobile app, not the BambooHR Hiring app.

Passkeys

What you can do with Passkeys in the BambooHR mobile app as a current employee:

1) Create a Passkey

Current employees can add a Passkey anytime from Account Settings, or when prompted after logging in.
Your device will ask you to confirm using Face ID, Touch ID, or your device PIN.

2) Log in with a Passkey

On the login screen, you'll see an option to log in with a Passkey.
Your device may auto-detect your Passkey and start signing you in automatically.
If not, tap the Passkey option and authenticate (Face ID/Touch ID/PIN) to finish logging in.
You can also use your phone's Passkey to sign in on another device (like a computer) using a QR code.

3) Manage your Passkeys

From Account Settings > Passkeys, you can:

Add a Passkey
View your registered Passkeys
Remove a Passkey

New employees

For new employees, there are three ways to log in to the BambooHR app: username and password, single sign-on (SSO), or a combination of the two. Depending on your company's setup, the system will send you one of the following emails to set up and sign in to your account on the mobile app.